Privacy Policy
Your privacy is very important to us
If you hire us for training, or contact us for information, we process your personal data under the lawful basis of consent
(General Data Protection Regulation - GDPR).
Information we collect
Personal details you provide
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We collect the information you submit through our booking forms​​
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Payment information
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All payment details are collected and stored securely by Stripe, our payment provider. We do not access or store your card details.​
How we use your information
We process your information only for purposes related to your training services.​​
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Training administration
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Managing bookings
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Sending confirmations and reminders
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Communicating regarding your sessions
Website cookies
We use cookies to provide a smooth browsing experience.​​
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Types of cookies used
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Session cookies - temporary, used while you browse
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Persistent cookies - stored after your visit to help optimise future browsing
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We do not collect personal information through cookies, or track IP addresses.
Data storage
Your information is stored electronically, securely and confidentially, while you are training with us or wish to remain on our mailing list. Once no longer required, it is securely deleted.
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Sharing information
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We do not share your personal data with any third parties.
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Access rights
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We handle subject access rights in line with GDPR requirements. You can read more about your rights here:​
​https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/
How to withdraw consent
If you wish to stop receiving occasional emails, ​​​or want us to delete your information, simple
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Email us with 'unsubscribe' in the subject line
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or contact us by telephone
Photographs and videos
Photos or videos taken:​​​
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At class or events
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During 1-2-1 sessions
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or sent to us as homework
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may be used on our website, social media pages, or in training resources.
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Please let us know if you would prefer not to be included.
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We kindly ask clients to ask permission before taking photos or videos that include other people or dogs.
Updated: December 2025